Pullman Furniture Mfg. Warranty

Congratulations on your custom-made Pullman Furniture. We would like to express our confidence in our product by covering your furniture with this warranty. Please read the terms of this coverage carefully. In all cases, this warranty only applies to the Original Purchaser.

Frame

Pullman Furniture Mfg. warrants your frame for life against defects in material and workmanship. If your frame ever breaks under normal usage, we will fix it free of charge.

Suspension System

Pullman Furniture Mfg. warrants your suspension system for life against tearing or separating from the frame under normal usage.

Foam

Pullman Furniture Mfg. warrants your foam for 5 years against tearing or collapsing due to defects in material or workmanship. We advise the Purchaser that softening of the cushion, which is the result of normal use, should not be confused with loss of resiliency due to defects in construction or materials.

Stitching

Pullman Furniture Mfg. warrants your stitching for 5 years against defects in materials, workmanship, tearing or separating from the fabric/leather under normal household usage.

Mechanisms

Pullman Furniture Mfg. warrants the metal mechanism (manual) for 3 years or motorized mechanism for 1 year against defects in materials and workmanship under normal usage. For the manual mechanism, after the first year from date of delivery, the mechanism warranty covers replacement parts only and does not cover labor.

Heat/Massage Unit

Pullman Furniture Mfg. warrants your heat/massage unit for 1 year from date of delivery against defects in materials. Warranty covers replacement parts only and does not cover labor.

Leather

Pullman Furniture Mfg. guarantees that all leathers used are 100% top-grain. Pullman Furniture Mfg. warrants your leather for 5 years against splitting and natural scars from opening. During the first year from date of delivery, Pullman Furniture Mfg. warrants against cracking, peeling, or premature fading under normal usage. Natural markings such as barbed wire nicks, healed scars, neck and leg wrinkles, healed insect bites and brands are natural hallmarks of leather. These are proof that only real cowhide leather has been used. Because each cowhide is unique and distinctive, Pullman Furniture Mfg. does not guarantee, that any leathers used on leather swatches, furniture previously purchased or repairs will match in color, grain or texture. This warranty does not include coverage for wrinkling, placement of natural marks, stretching, variations in color, grain, texture or improper cleaning and care of leather.

Warranty Claims

When making a claim under warranty, the Original Purchaser must provide proof of purchase. This warranty applies to the Original Purchaser. During the first 60 days after delivery, Pullman Furniture Mfg. will pick up and return any product free of charge if warranty applies. After 60 days from delivery date, this warranty only covers replacement parts and labor. Pullman Furniture Mfg. will repair or replace, at its sole option. If identical materials are unavailable at the time of repair, Pullman Furniture Mfg. reserves the right to substitute materials of equal quality. Pullman Furniture Mfg. shall in no event be responsible for any incidental or consequential damage, including loss of time, usage or money and in no event shall the responsibility of Pullman Furniture Mfg. exceed the purchase price of the product or its replacement. Pullman Furniture Mfg. makes no other warranties, expressed or implied.

To file a warranty claim, call our factory at 800.457.3280 or via e-mail at pullmaninfo@pullmanfurnituremfg.com.

Pullman Furniture Mfg.
7302 Alondra Blvd.
Paramount, CA 90723
www.pullmanfurnituremfg.com
800.457.3280

Pullman Furniture 7302 Alondra Blvd. Paramount, CA 90723 PHONE: 800.457.3280

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